pick-up & delivery

  • All orders are for pick-up only at our home bakery located in Merville Park Subdivision, Paranaque City.
  • You may choose to do Self Pick-Up or book a pick-up via Grab Express, Lalamove, or Transportify - complete pick-up details (including specific pin location to be used for booking) are sent via email.

  • We do not have our own delivery service and are unable to handle booking the delivery on your behalf due to the volume of orders per day

  • What vehicle should I book for delivery?
    • Regular sized cakes (7" and above) : car pick-ups only please!
    • Mini cakes: motorcycle pick-up is generally okay ☺︎ 

  • Pick-up window: strictly between 12nn - 5pm only on your selected pick-up date.
    •  If you are unable to schedule pick-up within the pick-up window, we have a storage fee of Php 100/night for regular sized cakes and ₱30/night for mini cakes for a maximum of 3 nights only.
    • We are unable to accommodate pick-ups beyond 5pm as we are closed already.
    • Our studio is open Tuesday to Saturday (closed Sunday - Monday) so please be advised that pick ups can only be done within our open days only.
  • Dear Bonbon will not be liable for any damages occurred once the item has been handed over upon pick-up
    • We handle all your cakes with love and utmost care from the very beginning until packaging
    • Many (regular sized) cakes have been damaged due to motorcycle deliveries to please book accordingly
    • Unfortunately, we have no control over the item/s once they have been handed over upon pick-up ☹︎